Frequently asked questions
Answers about visiting the Tasting Barn, the Wine Club and your shipments.
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Hours, reservations and house rules.
At the Truett Hurst Tasting Barn, Old Roma Station, 428 Hudson Street, Healdsburg, a step from downtown.
We are open Wednesday to Sunday from 11 am to 5 pm, with our last tasting at 4 pm. Walk-ins are welcome but reservations are preferred. Groups of 8 to 25: please book at least 24 hours ahead, or email info@truetthurst.com.
Cancellations may be made up to one hour before your reservation. Please note, if you arrive more than 15 minutes late for your reservation, we cannot guarantee your appointment.
Outside food is permitted at the Tasting Barn with a minimum wine purchase for groups of 6 or fewer. Outside alcoholic beverages are not allowed due to licensing and permits.
Well-behaved children must be accompanied by an adult at all times. Please note, we do not have a children’s play area or entertainment for children. Children are not allowed at ticketed events.
Leashed dogs are welcome to sit with owners in areas with no carpets, sofas or lounge chairs. We ask that the dog remain on the leash the entire time of your visit and should the dog become disruptive, we may ask you to remove your dog. Dogs are not allowed at ticketed events.
What membership costs, and what it gives you.
There is no membership fee to join.
Club members save 20%, 25% or 35% on Truett Hurst wine, at the Tasting Barn or online, depending on your club.
You also taste free with us, get member pricing on event tickets, and enjoy complimentary tastings and a member discount at Wilson Artisan Wineries properties.
To receive your Club Member discount on online purchases, simply sign in using the email address on file for your membership. If you signed up in our tasting room, an account will be created for you with the email address provided on your wine club application, and you will be sent an initial login email. If you did not receive this email, please contact our Wine Club team and we will gladly assist you.
Wine Club Members are welcome to bring guests with them for wine tasting, experiences, and events at the winery. Members must be present to enjoy the benefits, unless prior arrangements have been made to share the benefits with visiting friends or family. Please contact our Wine Club team to make arrangements.
Wine Club Members are welcome to enjoy complimentary tastings at our Tasting Barn. A reservation is not required but it is encouraged to ensure availability.
When your wine ships, and how to change it.
Quarterly members will receive allocations February, May, September and November. Bi-Annual members will receive allocations March and October. We try to run the clubs on or near the first of the month. If you join after a club has processed, your first allocation comes with the next one.
Yes, we will notify you in advance, via email, before processing your club shipment. You will have an opportunity to review your account information and wine selections, customize your order and make any additional changes to your billing or shipping details. Once your payment is processed, your wines typically ship out the following week. For more details about processing dates and shipping schedules each season, please contact our Wine Club team.
Yes, you can. We’ll notify you via email when your Club shipment is ready for your review. Sign in to your account online to customize. You will see the wines we’ve curated for the current wine club shipment, and you may choose other wines should you want to substitute or add wines you would like to have. Please note that any exchanges must be of equal or greater value.
You can also update your billing or shipping address, delivery date, and shipping method. Changes made to your order will not automatically apply to future orders. To make a permanent change to your account information please update via Club Subscriptions. If you require assistance, please contact our Wine Club team.
Yes. You can request a hold on your account for a shipment or season. We can also work with you to delay a shipment to accommodate your schedule. Please reach out to our Wine Club team directly to facilitate these requests.
Yes, please contact our Wine Club team and provide the name of the friend or relative and the date they plan to collect your wines.
Change or cancellation requests made to any order after billing may incur additional fees and are not guaranteed. For assistance with redirecting a shipment or modifying your membership account for future club orders, please contact our Wine Club team at wineclub@truetthurst.com.
Your details, your club, and who to ask.
Email wineclub@truetthurst.com or call 707-433-9545.
You may update your information in your online account or over the phone with our Wine Club team.
Yes, we can easily switch you into a different membership to fit your needs and changing palate. Please contact our Wine Club team at wineclub@truetthurst.com to review options and make the necessary changes.
While we hope that you will never have cause to cancel your membership, if you do choose to cancel, send an email to wineclub@truetthurst.com.
Who we are, and who we work with.
Although we are not part of Wilson Artisan Wineries, we do offer their wine club members a complimentary tasting and a discount on our wines.
Truett Hurst was founded in 2007. In February 2024, while the company was publicly traded, the board sold the Dry Creek property. Phil Hurst bought back the business: the wine, winemaker Ross Reedy, the inventory, equipment and club members. He then restored the 100-year-old barn at 428 Hudson Street, near downtown Healdsburg.
The sheep, goats and chickens remain at the Dry Creek property where they are lovingly cared for by the property’s new owner.
